**Custom Doors: All sales are Final**
All sales of custom doors are final and non-refundable.
**Defective Items Warranty**
Products that are defective will be replaced in accordance with our Warranty terms.
**Transit Damage**
If your item arrives damaged due to transit, please notify us immediately to initiate the claims process. For comprehensive details, please refer to our Shipping Policy.
**Returnable Items: Door Hardware & Accessories**
- Items in this category can be returned within 5 business days of receipt.
- Items must remain in their original, unopened packaging.
- Return shipping costs are the responsibility of the customer.
**How to Initiate a Return**
To request a return authorization, please contact us via Info@TitanShieldDoors.com. Detailed instructions will be provided once your return is approved.
**Restocking Fee and Refunds**
- A restocking fee of 25% will be applied to all returns.
- Shipping costs are non-refundable.
- Refunds are processed after the returned item has been inspected and deemed acceptable.
For any further questions or assistance, our customer service team is available to help.
We specialize in custom door solutions, offering a wide range of styles and materials to meet your specific needs. Our services include personalized design consultations, precision manufacturing, and professional installation. Additionally, we provide high-quality door hardware and accessories to complement your choice. With our commitment to quality, affordability, and exceptional customer service, we ensure a seamless and satisfying experience from start to finish.
We pride ourselves on offering top-notch products crafted from the finest materials, ensuring durability and aesthetic appeal that stand the test of time.
**Customization Options**
With a wide range of customizable options, we cater to your specific requirements and preferences, allowing you to create unique pieces that perfectly match your vision.
**Outstanding Customer Service**
Our dedicated customer service team is committed to providing an exceptional experience, assisting you at every step from selection to delivery, and addressing any concerns promptly and professionally.
**Affordability**
We believe that high quality should not come with a high price tag. Our products are competitively priced to ensure you receive the best value without compromising on quality. We offer transparent pricing with no hidden fees, making superior craftsmanship accessible to all.
**Satisfaction Guarantee**
Your satisfaction is our priority. We stand behind our products with a comprehensive warranty and hassle-free return policies, ensuring your peace of mind with every purchase.
Choose us for a seamless blend of quality, customization, exceptional service, and affordability. Experience the difference today.
Our journey began when our founder arrived in the United States with a vision and a passion for craftsmanship. Fueled by determination and a dream, they navigated through years of learning and mastering the art of creating high-quality doors. With each project, the vision became clearer, and the dedication to combining traditional techniques with modern innovation grew stronger. Today, after years of honing skills and gaining invaluable experience, the time has come to transform that vision into reality. Our company stands as a testament to perseverance and excellence, offering bespoke solutions that exemplify quality, beauty, and affordability. Join us as we continue this remarkable journey, turning exceptional craftsmanship into timeless creations.
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